Get More Students,
Grow Your Teaching Career
Purchase lead credits to unlock contact details of matched student enquiries. One contact unlock uses one lead credit.
Student Enquiries
Filtered Leads
Do Not Expire*
Tutor Support
Inspire.
Make a Difference.
Starter
Ideal for new and part-time tutors
- 10 student contact unlocks
- Matched enquiries only
- Access qualified student details
- Credits do not expire*
Growth
Best value for regular tutors
- 25 student contact unlocks
- Better value per contact
- Access qualified student details
- Credits do not expire*
Pro
For experienced and full-time tutors
- 50 student contact unlocks
- Lowest cost per contact
- Access qualified student details
- Credits do not expire*
10,000+Students Connected
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See the Student Requirement Before You Unlock
Review the important tuition requirement first. Use a lead credit only when the enquiry looks relevant to you.
Physics • Class 12
Home Tuition Requirement
Before Unlocking
Check the class, subject, board, teaching mode, location and other available requirement details.
After Unlocking
The available student or parent contact details are revealed so you can connect directly.
You Decide When to Use a Credit
A lead credit is used only when you choose to unlock the contact details.
Good to know: Receiving a matched enquiry does not use a credit. The credit is used only when you unlock the contact.
How Lead Credits Work
Get student contacts in 3 simple steps
Review student enquiries matched to your profile.
Use one credit only when you want the contact details.
Call or WhatsApp the student and discuss tuition.
How Lead Offers Work
Student enquiries are time-sensitive. Here’s what happens when a matched lead is offered to you.
Respond Within 6 Hours
When a matched lead is offered to you, review the requirement and respond within 6 hours.
No response → the offer may expire and the enquiry may be offered to another eligible tutor.Unlock the Contact Within 2 Hours
After accepting the lead, you get a 2-hour window to unlock the student or parent contact details.
Accepting the lead itself does not use a credit.You Can Accept Even With 0 Credits
You may accept a relevant lead even when your credit balance is zero. To view the contact, purchase credits and unlock it within the 2-hour window.
A lead credit is required only when you unlock the contact.Missed the Unlock Window?
If the contact is not unlocked within 2 hours after acceptance, your offer may expire.
The enquiry may then be offered to another eligible tutor.Receiving, reviewing or accepting a lead does not deduct a credit. One lead credit is used only after the contact is successfully unlocked.
Matched leads are not exclusive An enquiry may also be offered to other eligible tutors, so respond promptly when you are interested.
A lead may be re-offered If an enquiry is still open, an eligible tutor may receive it again as a Re-offered Lead.
Accept only when you are genuinely interested. Accepting gives you a limited opportunity to unlock the contact, so take action within the displayed time window.
Lead Credit Protection
Our goal is to connect tutors with genuine student or parent enquiries and create a fair opportunity to reach a meaningful discussion or demo class.
Genuine Contact First
We aim to provide genuine student or parent enquiries. Fake, clearly incorrect or unusable contact details should be reported.
Report a Lead Problem
After unlocking a contact, you can report a genuine problem directly from My Leads for review by our team.
Every Report Is Reviewed
Reported leads are reviewed individually. We consider the contact details, student requirement and the reason submitted by the tutor.
Credit Back When Approved
If the lead is found genuinely invalid or materially unusable after review, the used lead credit may be returned to your tutor account.
Examples of issues our team can review.
Reporting does not automatically mean a credit refund. Timing, fee, availability or preference mismatches can be reported, but each case is reviewed individually before a refund decision.
Get Home Tutor aims to connect you with genuine student or parent enquiries and help both sides reach a meaningful conversation or demo opportunity. Final tutor selection depends on the student, parent and tutor.
Frequently Asked Questions
Everything you need to know about lead credits, student enquiries, unlocking contacts and lead protection.
What are lead credits?
Lead credits are used to unlock the available contact details of matched student or parent enquiries. One successful contact unlock uses one lead credit.
When is a lead credit deducted?
A credit is deducted only when you successfully unlock the student or parent contact. Receiving, reviewing or accepting a lead does not use a credit.
Can I receive leads if my credit balance is zero?
Yes. Having zero credits does not stop you from receiving eligible matched lead offers. You can review the available requirement and decide whether you are interested.
Can I accept a lead when I have 0 credits?
Yes. You can accept a relevant lead even with zero credits. However, after accepting, you must purchase the required credit and unlock the contact within the 2-hour acceptance window.
How long do I have to respond to a new lead?
You should respond within 6 hours of the lead being offered to you. If you do not respond within that time, the offer may expire and the enquiry may be offered to another eligible tutor.
What happens after I accept a lead?
After accepting, you get a 2-hour window to unlock the available student or parent contact details. Accepting alone does not deduct a credit.
What if I accept a lead but do not unlock it within 2 hours?
Your opportunity to unlock that lead may expire after the 2-hour window. The enquiry may then be offered to another eligible tutor, so accept only when you are genuinely interested and ready to take action.
What can I see before using a credit?
You can review the available tuition requirement before unlocking, such as class, subject, board, teaching mode, location and other requirement details provided with the enquiry. Contact details remain locked until you choose to unlock them.
Can the same student enquiry be offered to other tutors?
Yes. Matched enquiries are not exclusive. A lead may also be offered to other eligible tutors. Respond promptly when a requirement is suitable for you.
What is a Re-offered Lead?
If a student enquiry is still open, an eligible tutor may receive the same opportunity again. Such an enquiry can appear in your dashboard as a Re-offered Lead.
Do my lead credits expire?
No. Under the current Get Home Tutor credit policy, unused lead credits remain available in your tutor account until you use them to unlock eligible contacts.
What should I do if a contact number is fake, wrong or unusable?
Report the lead from My Leads with the appropriate reason. Our team will review the reported enquiry. If the lead is found genuinely invalid or materially unusable, the used credit may be refunded after approval.
Can I report a timing, fee or requirement mismatch?
Yes. You can report genuine issues such as timing, availability, fee or budget mismatch, or a requirement that is substantially different from what was originally provided. Each report is reviewed individually, and reporting does not automatically guarantee a credit refund.
When will a used lead credit be refunded?
A refund may be provided when a reported lead is reviewed and approved as genuinely invalid or materially unusable. Approved refunds are returned to your tutor credit balance.
Does unlocking a lead guarantee a demo class or confirmed tuition?
No. A lead credit provides access to a genuine contact opportunity; it does not guarantee a demo, admission or confirmed tuition. Our goal is to help tutors and students or parents reach a meaningful conversation and, where suitable, a demo opportunity. Final selection depends on both sides.
Contact Tutor Support if you need help with a lead, credit balance or your tutor account.
Our tutor support team is ready to help you.
Buy Lead Credits
Review your selected package and send a purchase request to Tutor Support.
Online payment is coming soon. For now, Tutor Support will assist you with completing the credit purchase.